Negative 10 stars. They completely ruined our clothes. White shirt is now a dull pink. White socks now have blue trim, bright yellow panties are now mustard. Bright orange t-shirt is now rust. It's laundry and this is a laundry service?
Just because we're traveling and won't be back doesn't mean you should put our clothes in with other peoples' new jeans. And you think you can get away with it?